I found an article about running a Symantec tool called “Cleanwipe” that’s supposed to remove traces of failed Symantec Endpoint installations. Trying to update the drivers on the network card (which said a file was missing) always give me the same error message: “The system cannot find the file specified.” It would almost work, up until the very end of the driver wizard, and then that error. Thinking this could be the problem, I attempted to right-click -> Uninstall each of these, but nothing happened – they didn’t uninstall. However, in device manager, I could see a “Teefer2” entry for every one of my network connections, and it was set to disabled – this is the Symantec Network Threat Protection driver, and it monitors your network activity. Using Device Manager to uninstall the network card and rebooting didn’t do any good, not did attempting to update drivers. On rolling over to the server and checking the desktop, the network connectivity was completely dead – I couldn’t ping the gateway or browse the internet at all. I uninstalled SEP, thinking it would go smoothly, and on reboot, I lost connectivity to the server.
I noticed a few weeks ago, though, that one of my servers still had SEP installed, though it wasn’t running. Besides that, the tool now comes with an updated help file that contains detailed instructions on how to use the tool and troubleshoot any issues that may arise.About a year ago, I made the switch from Symantec Endpoint Protection 12 to Microsoft Forefront on a small network I manage, and the transition was mostly smooth. It also includes user interface enhancements that make it easier to use and navigate. Symantec Endpoint Protection and Symantec Endpoint Protection Small Business Edition can be removed using this tool. Cleanwipe uses advanced techniques to completely remove all traces of Symantec software from the computer, including registry entries, files, and folders, ensuring that the computer is free of the software.Ī number of new features and enhancements have been added to Symantec Cleanwipe Removal Tool. The tool is especially useful when you are unable to uninstall software using common methods or when remnants of the software remain after an uninstall. Symantec Cleanwipe Removal Tool is an essential utility designed for Windows PC to completely remove all traces of Symantec Endpoint Protection and other Symantec software products from your computer.
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